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Not trying to bash hits parts or website hoping to get ryan to answer here cause his customer support dont.... sent email a week ago and still no response.... need to make a return or hopefully an exchange.. the order screw up was my fault and ill be the 1st to admit that but hopefully he cant help me out.........
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Just understand that it is the holidays but im sure he will get you taken care of
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Call him. His number is on the site. I fucked up and ordered the wrong throttle cable once and, when I found out my mistake, I called him. Ryan was super cool about it, he even shipped me the correct one that day to minimize my down time.
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yea i'd love to but i dont have a free minute the hours of his operation are the hours i work so its hard to find a free minute cant really make personal calls at work ya know.... i showed my boss the parts i ordered and he said we can make them work i just dont wanna start cutting them and tapping shit
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yeah every time i had a problem or question i had no problem getting ahold of him when i called.
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Ryan is a good dude.. Probably just busy with the holidays.
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dont you get a lunch break? call then. ryan is a really chill guy, good business man, and wont screw you over. ive done a lot of business with him and its always been great on both sides.
also keep in mind that its Christmas and new years, a lot of places close down for that period (unfortunately not me, but a lot of other small businesses). you might just have to wait til after the holidays, or just try calling him today. it'll work out.