Impaktech

[kevin09]

alright so im gonna be honest in this one and this thread is not to bash the company but just to show my experience so far.....so on Sept 17th I ordered a cage and foldable subcage from them for an 03/04 zx6 and was told id get it the week after the next (so about 2 weeks)...nothing shows....i text about once a week to check on update and usually he is good at getting back to me within the day except for on weekends and says that id get it the following week etc....then i finally get a box Oct 17th and im pumped!!! only to open it and see a cage i text him up and he says some stuff and id get it the following week and he asked if i needed sliders or such and he after that he said he could hook me up with some axle sliders ......again i text about once a week asking about it and when id get it and same reply of next week and such each time....then i get a text yesterday Nov 10th asking for my address and today (the 11th) i get a box with my stuff (subcage and axle sliders)

so after almost 2 months but on the positive i got axle sliders and the product feels super solid in my hand just holding them even though i havent got to test them yet....im not going to avoid impaktech cause i always hear of good customer service and its solid stuff but this time not so great of service hopefully next time itll be a bit quicker and again this is not to bash them

[Buffalo]

I have been trying to find out about a cage for a min and no reply. I guess he is just busy. I have always heard good things about the service.

[WiseGuy]

Son is usually awesome at the customer service end of things! i have ordered 3 seperate times and had good experiences all 3 times... glad he took care of you and you got a lil extra for the wait

[kevin09]

Quote:

Originally Posted by Buffalo I have been trying to find out about a cage for a min and no reply. I guess he is just busy. I have always heard good things about the service.

yeah i ordered from him cause of everything ive heard and it looked real solid, did u text him or call or...? its definately a really solid cage but he could be just taking a break lol ive got him on facebook and his posts lately have been....vacation to vegas, football games and MW3

[Buffalo]

facebook is the ONLY was i know to get him. I never found a number lol. Everyone says to hit him up online for a speedy reply

[loogie]

His # is 951-809-2473
He always replys within mins. or same day for me.

[stunt305]

I've always had him text back in a couple hours max

[Sunner]

I had the same experience, ordered a round bar, wasn't shipped on promised date, nothing the next week, texted him and said he was sick and offered a full refund but I said I would just wait now that I already have for 2 weeks, finally did get it and there was no hardware, had to go down and buy it, only a few dollars worth so no biggie. It is probably just very hard to keep up with everything since I think he does this all by himself. Solid product though. I definitly will be ordering Impakt when I am ready to stunt an R6v in a couple years

[anarchist35]

was thinking of giving him a round on a cage subcage.

[loogie]

Quote:

Originally Posted by anarchist35 was thinking of giving him a round on a cage subcage.

Doooo itttttt