06-11-2011, 02:04 AM
T-Buck, which bank did you go through to finance? This may be difference for smaller banks which is why I asked. I'm assuming you have gone through a larger bank or credit union when I say this.
The reason they denied your payment when you went down to the bank in person is because there is already a collection order on the bike. At that point, the little branches cannot touch the loan until corporate gives them the word. You need to speak with the corporate office about this. If you call their 800 # if give the rep your loan number you should be directed to the dept that handles all of their current collections (ones that haven't been bought yet). These guys can then get you up to date with your payments and authorize the local branches to work with you. When you finally end up at a local branch, they will more than likely have to call the corporate office to confirm again. Like I said before this will depend on your bank, but that should be the process you go through.
Also, trying to report your bike stolen now is a good way to end up with massive fines and possibly jail time for fraud.
The reason they denied your payment when you went down to the bank in person is because there is already a collection order on the bike. At that point, the little branches cannot touch the loan until corporate gives them the word. You need to speak with the corporate office about this. If you call their 800 # if give the rep your loan number you should be directed to the dept that handles all of their current collections (ones that haven't been bought yet). These guys can then get you up to date with your payments and authorize the local branches to work with you. When you finally end up at a local branch, they will more than likely have to call the corporate office to confirm again. Like I said before this will depend on your bank, but that should be the process you go through.
Also, trying to report your bike stolen now is a good way to end up with massive fines and possibly jail time for fraud.